The beginning of Indigo Lighthouse's journey towards becoming a significant CRM organisation began when it introduced its innovative contact lens management system to Dollond and Aitchison, a leading UK optical group.

This has revolutionised the European contact lens market and has transformed contact lens supply in many major countries of the EU. These services have since been successfully applied across a number of non-optical business clients.

Indigo Lighthouse’s end to end consumer management provides such elements as:

- Cash certainty for the retailer
- Consumer insight, retention and loyalty
- Relevant market intelligence
- Sophisticated forecasting in support of sales and production
- 'Just in Time' processes to support stock management
- Significant reductions in operational administration costs