| Indigo
Lighthouse places the customer at the heart of its business,
ensuring that its people and processes work together to deliver
the best service. Quality is paramount – careful staff
selection, training, career development and job satisfaction
are key elements in Indigo achieving its goals.
Indigo’s culture encourages innovation,
empowerment and flexibility achieved through continual employee
development, from first day induction, through quarterly
performance appraisals and continuous learning through both
formal and informal means.
Open communication channels exist between all levels in
Indigo, ranging from formal briefing sessions and team meetings
to relaxed drinks evenings and birthday lunches with the
Chief Executive.
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